Stuck door at 7am? Answered by 7:01.
Their car is trapped and work starts at 8. They call the first name that answers.
7 am missed → text-back w/ the spring-safety line → booked 9 am.
- 60-second catch
- the safety line first
- same-day slots
"never pull the release with the door UP" — the demo says it before anything else.